Terms & Conditions

Effective Date: July 16, 2026

Last Updated: July 16, 2026

Welcome to Nuvera (“we,” “our,” “us,” or “Clinic”). By accessing our website, booking an appointment, purchasing our products, or receiving our services, you agree to comply with and be bound by the following Terms & Conditions (“Terms”). Please read them carefully.

If you do not agree with any part of these Terms, you must not book appointments, purchase products, or use our services.

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1. Booking, Cancellation & Deposit Policy

To ensure we can accommodate all clients and respect our practitioners’ time, we enforce a strict booking and cancellation policy.

  • Deposits: We require a credit card on file or a non-refundable booking deposit of $50 to secure an appointment. This deposit will be applied toward the total cost of your treatment on the day of your visit.

  • Cancellation & Rescheduling: If you need to cancel or reschedule your appointment, you must notify us at least 24 hours prior to your scheduled appointment time.

  • Late Cancellations & No-Shows: Cancellations made within less than the required notice window, or failure to show up for your appointment (No-Show), will result in a cancellation fee equal to $50 charged to the card on file.

  • Late Arrivals: If you arrive late, your treatment time may be shortened to avoid delaying the next client. If you are more than 15 minutes late, we reserve the right to cancel your appointment and charge the late cancellation fee.

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2. Treatment Suitability, Medical Disclosure & Consent

Our primary concern is your safety.

  • Medical Disclosures: You agree to provide accurate, complete, and truthful information on all health intake forms, medical history questionnaires, and consultation documents. You must notify your practitioner of any changes in your health status, medications, or pregnancy status prior to every treatment.

  • Right to Refuse Service: Our licensed practitioners reserve the right to refuse treatment if they determine, in their professional judgment, that a treatment is medically unsafe, unsuitable, or clinically inappropriate for you.

  • Informed Consent: Certain aesthetic procedures (e.g., injectables, laser treatments, chemical peels) require a separate, signed Informed Consent form detailing the risks, benefits, and side effects. You must sign these forms before receiving treatment.

  • Results Disclaimer: Aesthetic treatments are highly individualized. While we strive to achieve the best possible outcomes, results are not guaranteed, and no refunds will be issued based on the subjective outcome of a treatment.

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3. Pricing, Payments & Refund Policy

  • Pricing: All prices listed on our website, menu, or booking platforms are subject to change without notice. Quotations given during consultations are valid for 30 days.

  • Payment Methods: Payment is due in full immediately following the completion of your treatment. We accept cash, major credit cards, and Cherry Financing, Apple Pay.

  • Refunds on Services: All treatments and clinical services are non-refundable. Once a service has been performed, no refunds will be granted.

  • Refunds on Products: Skincare or beauty products purchased in-clinic or online are non-refundable. All prescription-grade or custom-compounded skincare products are final sale.

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4. Code of Conduct & Safety

We are committed to maintaining a safe, clean, and respectful environment for our clients and staff.

  • Behavior: We do not tolerate abusive, aggressive, harassing, or inappropriate behavior toward our staff or other clients. We reserve the right to immediately terminate a session and ban any individual who violates this standard.

  • Age Limits: Clients must be at least 18 years of age to receive treatments independently. Minors aged 16 and older may receive select treatments only when accompanied by a parent or legal guardian who must sign all medical intake and consent forms in person.

  • Guests & Children: Due to the clinical nature of our equipment and safety regulations, unsupervised children are not permitted in treatment rooms.

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5. Website Use & Intellectual Property

  • Usage: You may use our website solely to learn about our services, purchase products, or manage your bookings. You may not use our website for any fraudulent or malicious purposes.

  • Intellectual Property: All content, imagery, logos, graphics, text, and design elements on our website and social media platforms are the intellectual property of Nuvera and are protected by copyright laws. You may not reproduce, copy, or distribute them without our explicit written permission.

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6. SMS and Mobile Messaging Terms

  1. Messages related to your account, orders, services, appointment reminders, marketing and promotional messages may be received. Frequency may vary.

  2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@renewedbynuvera.com

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. If you have any questions regarding privacy, please read our privacy policy.

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7. Limitation of Liability

To the maximum extent permitted by applicable law, Nuvera, its directors, employees, and practitioners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to personal injury, skin reactions, or complications arising from treatments, provided that the treatments were administered in accordance with professional industry standards and based on the medical history details disclosed by you.

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8. Governing Law

These Terms & Conditions and any disputes arising out of your relationship with Nuvera shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

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9. Updates to These Terms

We reserve the right to modify these Terms & Conditions at any time. Any updates will be posted on this page with the revised “Last Updated” date. Your continued booking of services or use of our website constitutes your acceptance of the updated Terms.

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10. Contact Us

If you have any questions or require clarification regarding these Terms & Conditions, please contact us:

Renewed by Nuvera

Email: info@renewedbynuvera.com

Contact Us

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