Effective Date: July 16, 2026
Last Updated: July 16, 2026
At Nuvera (“we,” “our,” or “us”), we are committed to protecting the privacy and security of our clients’ personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic, use our website, book our beauty and aesthetic services, or opt-in to receive communications from us.
Please read this policy carefully. By booking an appointment, using our website, or providing your contact information, you consent to the collection and use of your information as described in this Privacy Policy.
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We collect several categories of information to provide you with safe, highly personalized, and effective aesthetic treatments, as well as to manage our digital interactions with you.
Contact & Personal Details: Your name, email address, phone number, physical address, and date of birth.
Medical & Health Information (Sensitive Data): To ensure treatment safety, we collect medical history, skin conditions, allergies, current medications, pregnancy status, and records of previous cosmetic procedures.
Payment Details: Credit card numbers or billing information used to secure appointments or process payments. (Note: We do not store raw card details; all payments are processed securely via PCI-compliant third-party gateways).
Visual Information: “Before and after” photographs of treatment areas, which are only taken, stored, and used with your explicit, written consent.
SMS & Email Marketing Opt-In Data: When you sign up for our newsletter, complete a booking, or check an opt-in box on our web forms, we collect your email address, phone number, and your explicit consent. We maintain records of when and how you provided consent, including timestamps and the specific form used.
When you visit our website, we automatically collect certain technical details, including:
IP addresses, browser type, device information, and operating systems.
Usage data such as pages visited, time spent on the site, and the referring URL.
Cookies & Tracking Technologies: We use cookies to enhance your browsing experience, remember your booking preferences, and analyze site traffic. You can manage or disable cookies through your browser settings.
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We use the information we collect for the following operational, safety, and marketing purposes:
Treatment Safety & Customization: To assess your candidacy for specific treatments (e.g., chemical peels, injectables, or laser therapies) and protect your health.
Appointment Management: To schedule, confirm, modify, or send transactional reminders and updates about your appointments.
Payment Processing: To process deposits, complete transactions, and prevent fraudulent bookings.
Communication & Marketing: To send you updates, newsletters, or promotional offers if you have explicitly opted in. You may opt-out of marketing communications at any time.
Legal Compliance: To comply with applicable healthcare regulations, medical record-keeping standards, and business licensing laws.
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We do not sell, rent, or trade your personal information to third parties. We only share your data in the following strictly limited circumstances:
With Trusted Service Providers: We share necessary data with third parties that help us run our business (e.g., clinic scheduling software, secure payment processors, and email marketing platforms). These providers are legally bound to protect your data and are prohibited from using it for any other purpose.
Required by Law: We may disclose your information if legally required to do so by court order, subpoena, government regulation, or to protect the safety and rights of Nuvera, our staff, or our clients.
Mobile Information Sharing Exclusion:
No mobile phone numbers or opt-in consent data collected for SMS messaging purposes will be shared with, rented to, or sold to third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
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Security Measures: We implement robust administrative, technical, and physical security controls (such as secure servers, encryption, and restricted staff access) to guard against unauthorized access, loss, or alteration of your medical and personal records.
Retention: We only keep your personal and health data for as long as is legally required for medical record-keeping compliance, tax obligations, or as necessary to provide you with continuous treatment history.
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Depending on your location, you may have the following rights regarding your data:
Access & Correction: You can request a copy of the personal data we hold about you or ask us to correct inaccuracies.
Deletion: You may request that we delete your personal data, subject to local legal requirements that mandate the retention of medical records.
Email Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email we send.
SMS Opt-Out: You can opt-out of receiving SMS text messages from us at any time by replying STOP to any text message we send.
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Our services and website are intended for individuals aged 18 and older. We do not knowingly collect personal data from minors. Treatments for individuals under 18 require explicit, in-person parental or guardian consent and physical presence.
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We may update this Privacy Policy from time to time to reflect changes in our practices, carrier requirements, or legal obligations. The “Last Updated” date at the top of this page will indicate when changes were made.
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If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our privacy coordinator:
Renewed by Nuvera
Email: info@renewedbynuvera.com
Have a question or ready to book? Drop us a line below and we’ll be in touch soon.
